Build AI support with your own AI using Optlo
Optlo lets you run support agents on your own AI account, and optimize cost, performance, and control.
Optlo significantly reduced our response times, transformed our customer experience, and freed our team to focus on relationship-building interactions.
A better way to run AI support
Most support tools bundle the AI and charge hidden AI markups. Optlo
works differently.
You bring the AI, and we give you the tools to turn
it into powerful, optimized support.
Scale without cost spikes
Optimize your support spend and avoid per-message or per-resolution pricing traps.
Free up your team
Let AI agents handle first-line support so your team can focus on more complex, high-value customer interactions.
Always-on support
Deliver instant, 24/7 assistance with seamless hand-offs to humans when personal attention is needed.
You bring the AI.
We power the support.
With Optlo, you connect your own AI provider and stay in control. Pay your provider directly, choose the model that suits your needs, and optimize as you go.
Connect your AI account
Link your AI account, pick the provider and model, and optimize for cost and performance from day one. No bundled AI markups.
Build & deploy your agent
Train your agent on your website content, define what it can do, and launch it on your site in just a few clicks.
Answer & resolve queries
Your AI agent responds to customers instantly, pulls information from connected systems, and takes action when needed.
Hey Lucy! How can I help?
Hey Peter! How can I help you today?
Escalate when it matters
When a query needs human attention, the agent automatically routes it to your team with full context included.
Why growing teams choose Optlo
Stay in control, deliver better support, and continuously optimize how your AI performs.
No AI markups
Your AI runs through your own account. You pay your provider directly, with full visibility over usage and costs.
Built for control
Adjust usage, switch AI providers, and scale at your own pace without lock-in.
Trained on your content
Your agent uses your website, documentation, help center, and custom answers to deliver accurate responses.
Simple deployment
Launch your support agent without heavy setup or complex integrations.
Secure & global infrastructure
Edge deployment across 300+ locations keeps data protected and performance fast, close to your users.
Multilingual support
Respond naturally in multiple languages, wherever your customers are.
Build AI support with your own AI
Bring your own AI, stay in control, and optimize as you scale.
* No credit card required